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Frequently Asked Questions
For Students & Tutors
Student FAQs
What is MyProf.mu and who is it for?
How do I find a tutor for my subject and level?
How do I book a lesson with a tutor?
What is the difference between Regular, Express, and Trial sessions?
Do I need an account to book a session?
How do payments work and is it safe?
What happens if a tutor cancels or doesn't show up?
Can I reschedule or cancel a booking?
How are tutors vetted and rated?
Can I attend lessons online or in-person?
How does AI Matching help me find the right tutor?
Can parents use one account for multiple children?
How do I contact support if I have a problem?
Tutor FAQs
How do I become a tutor on MyProf.mu?
How do I set my availability for students to book?
How is pricing decided and can I change my rates?
What are the Basic, Professional, and Premium subscription plans?
Do I have to subscribe to get students?
How and when do I get paid?
What commission does MyProf.mu charge?
Can I offer both online and in-person lessons?
How do cancellations and no-shows affect me?
How do I get a Verified Tutor or Top Rated badge?
Can I manage bookings and messages from my phone?
How do disputes work if a student is unhappy?
How do I pause or close my tutor account?
Still have questions?
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